Privacy Policy
Your Data Protection & Privacy Rights

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, company details when you contact us or request services
• Technical Data: IP address, browser type, device information, and browsing behavior through analytics tools
• Project Information: Business requirements, project specifications, and communication related to your web development needs
• Cookies and Tracking: Data collected through cookies to enhance your website experience

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide web development services, consultations, and project management
• Communication: To respond to inquiries, send project updates, and provide customer support
• Marketing: To send relevant information about our services (with your consent)
• Analytics: To improve our website and services through usage analysis
• Legal Compliance: To meet legal obligations and protect our rights

3. Data Protection & Security

We implement robust security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Control: Limited access to personal data on a need-to-know basis
• Secure Storage: Protected servers and regular security audits
• Employee Training: Regular privacy and security training for our team
• Third-Party Vendors: We only work with trusted service providers who meet our security standards

4. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for direct marketing

5. Cookies Policy

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to personalize advertisements (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

6. Third-Party Services

We may share information with trusted third-party service providers for:

• Hosting Services: Website and application hosting
• Analytics Tools: Google Analytics and similar services
• Email Services: Contact form submissions and newsletters
• Payment Processing: Secure payment gateways for services

All third parties are contractually obligated to protect your information and use it only for specified purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses with service providers
• Adequacy decisions for approved countries
• Compliance with applicable data protection laws

8. Data Retention

We retain your personal information only as long as necessary for:

• Providing our services and maintaining business relationships
• Complying with legal obligations
• Resolving disputes and enforcing our agreements
• Fulfilling legitimate business interests

When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notification for significant changes
• Updating the "Last Updated" date at the top of this policy

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

• Email: [email protected]
• Phone: +61 3 8376 6284
• Address: Level 13, 2 Elizabeth, Victoria 3000, Australia

We will respond to your inquiry within 30 days of receipt.